7-day guarantee for digital art tools
7 Days to Find Your Flow
Try the tools in your own creative workflow. If they are not a fit, request a refund within 7 calendar days of purchase. Downloading or trying the files does not exclude you.
How to request a refund
Use our contact form within 7 calendar days of purchase. Include your order number, the email used at checkout and the product you want refunded. A short explanation helps us improve the tools; you do not need to prove a technical fault.
What the guarantee covers
The guarantee covers digital products bought directly from brusharchive.com, including the licence purchased with them. For a bundle, the request covers the bundle as a whole. Purchases from other sellers follow that seller's refund process.
After a refund
Refunds go to the original payment method where possible. Your payment provider controls when the credit appears. Once a product is refunded, its licence ends: stop using the tools and remove the downloaded source files and backup copies. You may keep finished artwork created before the refund under the licence you originally purchased.
Your consumer rights
This voluntary guarantee adds to your statutory consumer rights. It does not limit remedies for faulty, misdescribed or undelivered products. Our existing 14-calendar-day voluntary refund review remains available after the first 7 days, with requests reviewed individually. Contact us if a purchase has a problem; see the Refund Policy.